When a member requests to leave the club, you need to update the database to reflect that they are no longer an active member. This knowledge base explains how to add them to a Resigned Exclusion as well as how to cancel any future Payment Plans and Direct Debits.
To close an account, you need to:
Set an Exclusion
There are two different tasks in the next step so we will break them down a little further:
Cancelling the Payment Plan
Cancelling the Direct Debit Agreement