Pubs

At Young Hotels, we were searching for a robust Point of Sale solution that would accommodate our enterprise-wide environment, with the flexibility to drill-down on detail and support the reporting requirements at group level and our individual venues. We also need an extremely quick deployment of the system across each property. The MSL team delivered – installation and training, then taking each venue live in an extremely short timeframe. Since the initial roll-out we have added 2 additional venues. We have formed a great partnership with the MSL team and look forward to their systems and technology evolving as we grow.

We chose to partner with MSL and SwiftPOS a few years ago for an initial roll out of 8 pubs across Queensland. Since this time, our property portfolio has grown to 14 venues – diversified and scattered across vibrant, regional communities throughout Queensland. We have the main SwiftPOS back office in the cloud, and each venue directly connects, providing one single enterprise solution. Since the initial installation, the business has almost doubled in size, with the process to roll out a new venue proving extremely simple and easy. As we continue to expand, MSL have stepped up and delivered. If you are a large hospitality group looking for a state-of-the-art cloud-based POS solution, then look no further than SwiftPOS and MSL.

As one of the largest hospitality groups in Queensland, with complex requirements across the 9 premium venues, we evaluated a number of leading POS systems before making the decision to go with MSL and SwiftPOS. The MSL team who worked with me throughout the installation and ongoing support are excellent. They went above and beyond, and I could see that they took pride in their work. We have been using SwiftPOS now for almost 2 years and I couldn’t speak highly enough about MSL the business, the SwiftPOS product, the functionality it has offered us, and the improvements it is making every day to our operations and to the experience of our patrons.

MSL has been our long-term POS partner, helping Merivale as we expand into new markets and locations. In the last couple of years, their support during these uncertain times has really helped, including their flexibility during the lockdown periods. I have appreciated having the ability to pick up the phone and speak with the executive team whenever needed and they have always had strong creative ideas around opportunities to extend their functionality.