Sign up before 30 November 2021 and get your first two months for free*.
*Terms & Conditions - merchant fees and setup charges apply and “go live” must be before 1 February 2022. Please check with us for further details.
OrderAway offers your customers a seamless self-service ordering platform – a new ordering channel, developed for both in-venue and outside venue ordering.
With customised QR codes, your guests can order at the touch of a button from their phone, tablet, or web-enabled device, streamlining the ordering process for a better customer experience.
Let your customers place orders easily with our BYOD solution OrderAway.
AT TABLE | IN SEAT | COLLECTION AND ROOM SERVICE
PICK-UP | HOME DELIVERY | FOR NOW OR LATER
Kogarah Clubhouse, a 2000 square meter social precinct offering a great mix of contemporary entertainment and dining options, has just over 200 new residential apartments built above the club.
With the challenges of lockdown, the team at Kogarah Clubhouse came up with the idea of creating fridge magnets with customised QR codes for the residents to be able to use MSL’s OrderAway platform to access multiple dining options within the club.
“Our local residents and members can seamlessly place orders using their own devices for order collection at a number of our restaurants,” – said Grant Amer, General Manager ACCM.
“Like so many of our colleagues in the club industry, we have needed to look at ways where we can continue to serve our local community, as well as keeping a number of our team members busy.
As early adopters of all MSL new technologies, the OrderAway platform has allowed the club to quickly pivot to a Click’n’Collect model, solidifying our continued commitment to serving our members and guests.”
Don’t take our word for it – here’s what our clients say:
When we went live with the OrderAway mobile app the feedback from both our team and our customers was that it was a resounding success. The feedback they gave us was ‘It was easy to use’ – which is exactly what we were wanting. Our partners at American Express and Aware Super were also very happy, with the team now looking forward to the rollout of OrderAway to the wider venue outside of the lounges.
We went live with the MSL OrderAway application during the Cricket Test in 2019, with the initial goal of allowing premium members to charge to their accounts. Since then, we have worked through various scenarios and offerings throughout 2 seasons of AFL and another summer of cricket. Now we are very pleased to be able to offer in-seat ordering and delivery to all members and guests. Not having to get up and miss any on field action whilst having food and drinks delivered. It has made a huge difference to those who come to the Cricketers Club for a premium sports viewing experience.