OrderAway offers your customers a seamless self-service ordering platform – developed for both in-venue and outside venue ordering. With customised QR codes, your guests can order at the touch of a button from their phone, tablet, or web-enabled device, streamlining the ordering process for a better customer experience.
Let your customers place orders easily with our BYOD solution OrderAway.
Customers have increased average basket size by more than 30%.
Available from all web enabled devices - no app to download.
OrderAway is loyalty & membership aware - members can pay by points.
Maintain the POS as the single source of truth for menu management, pricing, transactions, and inventory.
Secure connectivity between cloud and venue via a single, secure outbound connection over SSL.
A cloud-based SaaS solution to making new features instantly available, enhancing the guest experience.
Looking at QR-code ordering apps? With SwiftPOS, you’ve already got one! OrderAway is a mobile ordering platform that’s already built into SwiftPOS. All you need to do is activate a location in Back Office, create your menu, upload your imagery and you’re ready to go. Everything else is already in your POS!
AT TABLE | IN SEAT | COLLECTION AND ROOM SERVICE
PICK-UP | HOME DELIVERY | FOR NOW OR LATER
Since launching the SwiftPOS OrderAway. we have had significant uptake by our patrons in our bar & bistro. We had the ordering QR codes printed into some nice wooden table-top numbers which provided an easy, user-friendly option for our patrons to order, pay and receive items.
SwiftPOS OrderAway is seamless and works brilliantly by extending the existing POS functionality and putting it in the hands of our guests. Having a single source of truth and no 3rd party interface to manage makes the system very easy for us to maintain. We are currently in the process of expanding this solution into all of our driving range bays and Putt Putt Course further refining the customer journey for our guests.
Andy Beverland
Financial Controller | Victoria Park
Don’t take our word for it – here’s what our clients say:
Since launching SwiftPOS OrderAway, we have had significant uptake by our patrons in our bar & bistro. The SwiftPOS OrderAway system works brilliantly and seamlessly by extending the existing POS functionality and putting it in the hands of our guests. Having a single source of truth and no 3rd party interface to manage makes the system very easy for us to maintain. We are currently in the process of expanding this solution into all of our driving range bays and Putt Putt Course further refining the customer journey for our guests.
When we went live with the OrderAway mobile app the feedback from both our team and our customers was that it was a resounding success. The feedback they gave us was ‘It was easy to use’ – which is exactly what we were wanting. Our partners at American Express and Aware Super were also very happy, with the team now looking forward to the rollout of OrderAway to the wider venue outside of the lounges.
We went live with the OrderAway during the Cricket Test in 2019, with the initial goal of allowing premium members to charge to their accounts. Since then, we have worked through various scenarios and offerings throughout 2 seasons of AFL and another summer of cricket. Now we are very pleased to be able to offer in-seat ordering and delivery to all members and guests. Not having to get up and miss any on field action whilst having food and drinks delivered. It has made a huge difference to those who come to the Cricketers Club for a premium sports viewing experience.
