If a transaction is displayed in your financials program, but you don’t know what it is for. How do you identify the transaction in Virtual Manager? To find out, you can either:

  1. Run Payments Report; or
  2. Search by Batch ID or Date

To run a Payments Report:

1) Go to Custom Reports > 2. Financial > Payments by Tender Type and Accounting Date

Identifying transactions
  • Leave as [All] or filter by Tender Type.

  • Enter the Start and End Date. If you only require one day, enter this date in both fields.

  • Click Preview Report.

The accounting date, member number, reference and amount will be displayed. Each tender type is displayed on a separate page.

Identifying transactions financials

5) You can now go into the member’s account to view their transactions.

To search for the transaction by Export ID or Date:

  • Via Batch ID: Go to Custom Reports > General Ledger > MIS General Ledger Export Reconciliation 200925

  • Via Date: Go to Custom Reports > 3. General Ledger > MIS General Ledger Export Reconciliation by GL Code 200925

Identifying transactions virtual manager
  • Enter the Export ID into the Export ID Start and Export ID End Click Preview Report.

  • Click Output > Export to Excel (XLS). Within Excel, you can sort by accounting date and other column headings.

VM General Ledger

If you have any further questions or queries, email us here. For more Virtual Manager articles, read more here.