Getting Ready for Contactless

Planning for re-opening is now taking priority as the government has provided a framework on how easing restrictions will be implemented.  

There are 3 key areas you can use your POS technology to move your venue towards contactless operations while keeping in compliance with venue capacity limits and social distancing.

Let your customers order from their seat

• Menu Boards and digital signage are an easy way to move away from physical menus. Easy to read, they also provide the opportunity to promote special deals.
• In- seat and at-table ordering lets your customers scan a QR code at their table. A web based menu opens up their mobile device and there is no need for an app. Your full menu will be displayed with easy navigation and seamless integration to your kitchen boards.

This 2 minute video demonstrates how you can use your current POS technology to offer your customers contactless at-table and in-seat ordering and payment that is linked directly to your bar or kitchen.

Watch this 2 minute video to hear how quick and easy it was for QCC members to use in-seat ordering during a cricket match at the GABBA last November.

Multiple Payment Options

Depending on how your venue operates you have multiple contactless payment options available. A recent report from Mastercard shows a surge of 44% in tap and go as people move away from cash payments.

Payment options you can offer you customers include;

• In-seat payments when your customers place their orders when you use your SecurePay account, pay by points or with their house account.
• Tap and go payments using your integrated eftpos

Click’n’Collect and Click’n’Deliver

Round out your offering with take-away. You can use Click’n’Collect and Click’n’Deliver venue to manage takeaway orders and payment processing.

Your customers can order food and beverages using their tablet, desktop or mobile phone. Click’n’Collect can be done 2 ways:

• Phone orders – take orders and process payments over the phone
• Web orders – pay on order, pay at pickup, COD with mobile eftpos, pay by points or member account charge

More New Technology on the Way

Our development team is fully focused on providing technology to help you navigate the path to re-opening. We will have more announcements coming soon around how you can use technology to help you comply with government regulations and get you operational again.

Keep up to date with new announcements on our social channels.