Understanding customer behaviour is the key to delivering a great customer experience. MSL BI links data from multiple sources to give a single customer view.
With disparate data, marketing opportunities are easy to miss. MSL BI allows you to combine your data and marketing so you can market to customers with intelligence.
Use your data to understand the performance of past operations and promotional activities to help you make informed choices and improve future decision making.
Connect with your customer with personalised offers and information based on their demographic combined with actual behaviour and preferences drawn from multiple patron touchpoints – then measure the success of those promotions.
Improve visibility and governance over business operations. Shine a light on the trends and patterns hidden in your data to ensure critical operations run at maximum efficiency.
Create customer visualisations with drag & drop builders to gain insights in minutes, then view them from anywhere on any device. MPower BI is a secure, responsive web based SaaS product.
Watch this video and hear how Individual Restaurants, who own over 40 restaurants in the UK, consolidated their POS and BI software to give business-wide visibility on ordering, payments, and customer loyalty. This led to increased revenue, customer engagement, and less time building reports in Excel for Individual Restaurants.
Hear from our customers about how technology helps to drive their business
Time is the biggest factor; before some reports took me a week to put together which now only takes me 5 minutes.
The information in MPower BI has certainly influenced our decision-making in terms of this investment. We’re not going to put in a pizza restaurant upstairs knowing that most of our customers don’t eat pizza but prefer fish & chips and steak. Knowing this is critical for us.