To ensure that the running and account balance is reflected correctly, you may need to Allocate credit to some invoices. Here’s how…
In the example below, the highlighted columns include an Outstanding category. There is also an invoice for the subscription, as well as two payments, one of which has already been allocated.
In the Outstanding field, the Direct Debit and the Subscriptions Invoice need to be allocated. To do so:
Highlight the selected Payment and Invoice you wish you allocate
Right-click on one of the highlighted lines and select Auto Allocate Selected Transactions.
A new window will open, asking you to confirm the allocation date.
As a result, the ‘Contra Allocation’ line is created. This transaction line details what has been allocated.
Please contact membership_support@mslsolutions.com if you have any further questions or queries. Read more Virtual Manager articles here.
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